FAQs
ServiceMaster by American Restoration Services
Is there anything that can be done regarding the smoke smell from fire damage?
Our team can implement remediation techniques to address and mitigate the smoke odor resulting from fire damage.Do the drying fans have to stay on?
To ensure our drying standards and methods are properly followed, it is essential that the fans remain operational continuously, 24 hours a day, from the time of installation until their removal.What should I do right after discovering water damage?
Upon discovering water damage, take these immediate steps: 1) Halt the water source. 2) Disconnect electricity in the affected area. 3) Document the extent of damage. 4) Contact us for professional assistance.Is it safe to re-enter my home after a fire?
For your safety, it is crucial to wait until a professional has assessed and confirmed both the structural integrity and air quality of your home before re-entering.Can I remove mold myself?
Self-removal of mold is not advisable. Improper handling can lead to spore dispersal, potentially exacerbating the situation and causing more extensive problems.Do you work with insurance companies?
Yes, we collaborate with insurance providers to handle the documentation process and ensure accurate billing for our services.What items can be salvaged after a disaster?
Our restoration team will evaluate and attempt to clean various items including furniture, electronics, documents, and personal belongings. These items will be securely stored until they can be returned to your home. The success of salvage efforts may vary depending on the extent of the damage.Can you store the contents of my home while being repaired?
Depending on the specific circumstances of your situation, either our company or your insurance provider may be able to offer storage solutions for your belongings during the repair process.