FAQs

Our team can implement remediation techniques to address and mitigate the smoke odor resulting from fire damage.

To ensure our drying standards and methods are properly followed, it is essential that the fans remain operational continuously, 24 hours a day, from the time of installation until their removal.

Upon discovering water damage, take these immediate steps: 1) Halt the water source. 2) Disconnect electricity in the affected area. 3) Document the extent of damage. 4) Contact us for professional assistance.

For your safety, it is crucial to wait until a professional has assessed and confirmed both the structural integrity and air quality of your home before re-entering.

Self-removal of mold is not advisable. Improper handling can lead to spore dispersal, potentially exacerbating the situation and causing more extensive problems.

Yes, we collaborate with insurance providers to handle the documentation process and ensure accurate billing for our services.

Our restoration team will evaluate and attempt to clean various items including furniture, electronics, documents, and personal belongings. These items will be securely stored until they can be returned to your home. The success of salvage efforts may vary depending on the extent of the damage.

Depending on the specific circumstances of your situation, either our company or your insurance provider may be able to offer storage solutions for your belongings during the repair process.

Our team can employ specialized techniques to mitigate and potentially eliminate the smoke odor resulting from fire damage. While complete removal may not always be possible, we strive to significantly reduce the smell through our remediation processes.

The drying fans must operate continuously, 24 hours a day, 7 days a week, from the moment of installation until we remove them. This ensures our drying standards and methods are strictly adhered to, promoting optimal results.

Upon discovering water damage, take these immediate steps: 1) halt the water source if possible, 2) disconnect electricity in the affected area for safety, 3) document the damage thoroughly, and 4) contact our restoration services promptly.

Re-entry into your home following a fire should only occur after a professional has confirmed both structural integrity and air quality are safe. Premature entry could pose significant health and safety risks.

Self-removal of mold is not advised. Improper handling can lead to spore dispersal, potentially exacerbating the issue. Professional mold remediation ensures safe and thorough removal, minimizing health risks and further contamination.

We collaborate closely with insurance companies throughout the restoration process. Our team assists with thorough documentation and ensures accurate billing, facilitating a smoother claims process for our clients.

Our restoration experts conduct a comprehensive assessment to determine salvageable items. We employ specialized cleaning techniques for furniture, electronics, documents, and personal belongings. These items are securely stored until they can be returned to your home. However, the extent of salvageability may vary depending on the severity of the damage.

Storage options for your home contents during repairs may be available. Depending on the specific circumstances of your situation, either your insurance company or our service may be able to provide secure storage for your belongings throughout the restoration process.