FAQs

ServiceMaster by American Restoration Services

Have a restoration-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • Is there anything that can be done regarding the smoke smell from fire damage?

    ServiceMaster by American Restoration Services can try to remediate the smell. When you have fire damage in Medford, NY, contact our team!

  • Do the drying fans have to stay on?

    Fans must be run 24/7 from the moment that we place them until we remove them to ensure our drying standards and methods are followed.

     

    Reach out to ServiceMaster by American Restoration Services for a water damage service in Medford, NY today!

  • What should I do right after discovering water damage?

    If you discover water damage and need a water damage service in Medford, NY, do the following:

     

    1. Stop the Water Source
    2. Turn off electricity in the affected area
    3. Document the Damage
    4. Contact Us

  • Is it safe to re-enter my home after a fire?

    No. When you have fire damage in Medford, NY, you can't re-enter your home until a professional can confirm structural safety and air quality.

  • Can I remove mold myself?

    Removing mold yourself is not recommended. Improper removal can spread spores and cause further issues.

     

    If you need a water damage service in Medford, NY, contact ServiceMaster by American Restoration Services!

  • Do you work with insurance companies?

    Yes, ServiceMaster by American Restoration Services works with insurance companies to help with documentation of water and fire damage in Medford, NY and ensure billing.

  • What items can be salvaged after disaster?

    Our restoration team will assess and attempt to clean furniture, electronics, documents, and personal items after suffering water or fire damage in Medford, NY. We can store them until ready to return to the home. Depending on damage, results may vary.

  • Can you store the contents of my home while it is being repaired?

    Depending on the specifics of the job, your insurance company or ServiceMaster by American Restoration Services may be able to store your belongings.

     

    When you need a water damage service in Medford, NY, we can help!